Recover or manage your reservation
Access your ConetPass booking to retrieve your tickets, check your order details, or update your information. Choose the option that applies to you below.
Log in to your reservation area
Access your personal booking area to view your active passes, download your tickets, and manage your ConetPass orders. You will need the email address used at checkout.
Retrieve tickets not received by email
Did not receive your tickets after purchase? Use the ticket recovery tool to resend them to your inbox. You will need your order number or the email address used at checkout.
What you can do in the reservation area
- Download or resend your ConetPass tickets and vouchers
- View your order history and booking details
- Check the validity period and activation status of your passes
- Update the email address or personal details linked to your booking
Can’t find what you need? Visit our FAQ page for quick answers, or contact our support team directly.
Tourist Point S.r.l. – Via del Gonfalone 3, 20123 Milan (MI) – VAT IT09167390963
