INTRODUCTION
This Cookie Policy applies to the website https://conetpass.com/ (the “Site”), and has been drafted in accordance with European Regulation 679/2016 (GDPR), the Italian Privacy Code (Legislative Decree No. 196/2003), and the Guidelines of the Italian Data Protection Authority (Garante) on the use of cookies issued on 10 July 2021.
Data Controller: Tourist Point S.r.l. Via del Gonfalone, 3, 20123 Milan (MI) – VAT IT09167390963 Email: [email protected] DPO: [email protected]
GENERAL INFORMATION
What are cookies?
A cookie is a small text file that a website sends to the user’s device (computer, smartphone, tablet) when visiting that site. On subsequent visits, the cookie is transmitted back to the originating site, enabling it to recognise the user and remember certain preferences or actions.
Types of cookies
Cookies are distinguished:
- By the party that installs them: first-party cookies (set by the site operator) or third-party cookies (set by a different subject).
- By purpose: technical/functional cookies (necessary for navigation or storing user preferences), statistical cookies (monitor website usage), and profiling cookies (track browsing to deliver targeted advertising).
Only profiling and non-anonymised statistical cookies require the user’s prior consent.
The Data Controller is responsible solely for first-party cookies installed on the Site. For third-party cookies, please refer to the respective providers’ privacy policies.
How to manage cookies via browser
You can enable, disable, or delete cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of the Site.
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
NECESSARY COOKIES
The Site uses first-party technical cookies strictly necessary for its proper functioning. These cookies do not require user consent and cannot be disabled.
| Name | Provider | Description | Duration |
|---|---|---|---|
| wordpress_* | conetpass.com | WordPress session management and authentication | Session |
| wp-settings-* | conetpass.com | User interface preferences for the WordPress admin | 1 year |
| aruba_cache_* | conetpass.com | Aruba caching layer – technical optimisation | Session |
| cookie_consent | conetpass.com | Stores the user’s cookie consent preferences | 1 year |
THIRD-PARTY STATISTICAL COOKIES
The Site uses statistical cookies to monitor and analyse traffic. These cookies require the user’s prior consent where they are not fully anonymised.
| Name | Provider | Description | Duration | Privacy Policy | Consent required |
|---|---|---|---|---|---|
| _ga, ga* | Google LLC | Google Analytics 4 – provides statistical profiling services offered by Google. | 2 years | Link | Yes |
| _pk_id, _pk_ses | conetpass.com (Matomo) | Matomo On-Premises – self-hosted web analytics. Data is stored on the Site’s own servers and not transmitted to third parties. IP addresses are truncated. No user profiling is performed. | 13 months / 30 minutes | Link | Yes |
THIRD-PARTY ADVERTISING AND PROFILING COOKIES
The Site uses advertising and profiling cookies to deliver personalised advertisements based on the user’s interests. These cookies require the user’s prior consent.
| Name | Provider | Description | Duration | Privacy Policy | Consent Module |
|---|---|---|---|---|---|
| Google Ads | Google LLC | Delivers advertisements on the Site related to the user’s interests. | 6 months | Link | Link |
| Google Ads Remarketing | Google LLC | Tracks users who have previously visited the Site in order to display relevant ads across the Google Display Network and Google Search. | 11 days | Link | Link |
We use Google services, including Google Ads and Google Analytics, to personalise advertising and improve the user experience. This involves the collection of personal data and cookies used to display ads aligned with the user’s preferences. For further information on how Google uses personal data, visit: https://business.safety.google/privacy/
THIRD-PARTY FUNCTIONAL AND ANALYTICS COOKIES
| Name | Provider | Description | Duration | Privacy Policy | Consent required |
|---|---|---|---|---|---|
| _hjSession*, _hjSessionUser* | Hotjar Ltd. | Hotjar – records visitor interaction sessions (mouse movements, clicks, scroll depth) for UX analysis and website optimisation. Recording occurs only on selected pages and for a limited number of random sessions per day. | 365 days | Link | Yes |
To opt out of Hotjar tracking: https://www.hotjar.com/privacy/do-not-track/
USER RIGHTS
Pursuant to Article 13 of the GDPR, the Data Controller informs users of the following rights:
- Right to access personal data and request rectification or erasure
- Right to restriction of processing or to object to processing
- Right to data portability
- Right to withdraw consent at any time, without prejudice to the lawfulness of processing carried out prior to withdrawal
- Right to lodge a complaint with a supervisory authority (e.g. the Italian Data Protection Authority – Garante per la protezione dei dati personali, www.garanteprivacy.it)
Rights may be exercised by contacting the Data Controller at [email protected] or the DPO at [email protected].
CHANGES TO THIS POLICY
The Data Controller reserves the right to modify this Cookie Policy at any time. The current version is always available on this page. Continued use of the Site following any changes constitutes acceptance of the updated policy.
Tourist Point S.r.l.
Via del Gonfalone, 3, 20123 Milan (MI) – VAT IT09167390963
Last updated: 31 March 2026
