Conet Pass is a digital transport pass for city travel. You buy it online, receive it by email, and activate it on first use – following the instructions in your confirmation email, which may or may not include an app depending on the city. It covers metro, bus, tram and in some cities the airport shuttle, for the duration you choose – from 24 hours up to 7 days. Whether the airport connection is included always depends on your specific city and package: check before you buy. For city trips of one to seven days with regular transport use, it simplifies travel logistics and removes uncertainty about local fare systems from arrival to departure.
What is Conet Pass?
Conet Pass is a digital travel pass designed for tourists and short-stay visitors who want to move freely around a city without buying single tickets every time they board.
A Conet Pass covers the main public transport modes in each city: metro, urban bus, tram, and in some destinations the airport shuttle and local rail connections included in the urban transport network.
Whether the airport shuttle is included depends on the specific city package – always check the details for your destination before purchasing. The pass is purchased online, delivered by email, and activated when you first use it.
Conet Pass operates in Italian cities – Rome, Milan, Venice, Naples – and in a growing number of European cities including Amsterdam, Barcelona, Berlin, Lisbon, Vienna, Stockholm and others.
Why Conet Pass is worth buying
For most city visitors, public transport is the fastest and cheapest way to get around, but buying individual tickets in an unfamiliar city takes time, requires local knowledge, and adds up quickly. Conet Pass removes that friction entirely.
You pay a single fixed price before you leave home and travel without ever stopping at a ticket machine or app. There are no per-journey costs, no fare zone confusion, and no risk of paying more than you need to. The pass is delivered to your email, ready before you land, and begins only when you first use it – so there is no wasted validity if your plans shift.
For a visitor making regular use of public transport across a stay of one to seven days, Conet Pass consistently costs less than the equivalent in single tickets, and saves significant time over the course of a trip.
How Conet Pass works: step by step
1. Choose your city and duration
Select the city you are visiting and the pass duration that fits your trip. Conet Pass is available in 24-hour, 48-hour and 72-hour formats, and in some cities also as a calendar-day pass. The duration starts when you activate the pass for the first time, not at the moment of purchase.
2. Buy online before you travel
Conet Pass is purchased through the official website. Payment is processed at checkout and confirmation arrives by email immediately after the transaction. No queues.
3. Receive your pass by email
After purchase you receive your Conet Pass by email as a voucher or QR code. The pass is not delivered through an app — your email is the only delivery channel.
4. Activate when you first board
Activation happens the first time you use the pass on any valid transport line. Depending on the city, activation may be done directly via the email voucher or through a dedicated app — not all cities use an app, so check the instructions included in your confirmation email. From the moment of first use, the pass is valid for the duration you purchased – 24 hours, 48 hours or 72 hours – counting continuously, including overnight.
5. Board without buying tickets
For the entire validity period, you board metro, bus, tram and covered shuttle lines without purchasing individual tickets. Show or scan the pass at validators, turnstiles or on request from transport staff.
What is included in a Conet Pass
The exact coverage depends on the city, but a standard Conet Pass includes:
- Metro: all lines within the urban network
- Urban bus: city bus routes operated by the local transport authority
- Tram: where available (Milan, Rome, Lisbon, Vienna and others)
- Airport shuttle: included in some city packages but not all; always check the coverage page for your specific city and package before purchasing
- Local rail: urban rail lines within the city fare zone, where applicable
What is generally not included: regional trains, high-speed rail, intercity coaches, cable cars classified as tourist attractions, or boat services unless specifically stated for cities like Venice.
Who Conet Pass is for
Conet Pass is designed for:
- Tourists visiting a city for 1–7 days who want transport simplicity without queuing for tickets
- Travellers arriving by air who need a single solution from the airport into the city and back – provided the airport shuttle is included in their city package
- First-time visitors who are unfamiliar with local fare zones, transport apps or ticket machines
- Groups who want a predictable transport cost per person included in travel budgeting
Conet Pass is not the most cost-effective option for travellers who make fewer than 4-5 transport journeys per day, or for those staying in one neighbourhood for an extended period.
How Conet Pass differs from buying single tickets
| Conet Pass | Single tickets | |
|---|---|---|
| Purchase | Online before departure | At stations, machines or apps on arrival |
| Validity | Unlimited journeys for a fixed period | One journey per ticket |
| Airport connection | Included in some city packages — verify before buying | Separate, often higher-priced ticket |
| Price predictability | Fixed upfront cost | Variable by journey and line |
| Setup time on arrival | None — pass already in your email | Requires finding machines or local app |
For a traveller making 6–8 journeys a day – airport transfer, city centre visits, evening out – a Conet Pass typically costs less than buying individual tickets and removes all logistical friction.
Key essentials to know before you travel
Activation timing matters. The validity period starts at first use. If you activate the pass at 10pm on day one, a 24-hour pass expires at 10pm the following day – not at midnight.
The pass arrives by email only. You do not receive a physical card, and the pass is not delivered through an app. Your ticket arrives as a voucher or QR code in your confirmation email.
An app may be required for activation – but not always. In some cities, you activate your Conet Pass through a dedicated app. In others, the email voucher alone is sufficient. Check the activation instructions in your confirmation email before your departure.
The airport shuttle is not automatically included. Whether the airport connection is covered depends on your specific city and package. Always check the coverage details for your destination before purchasing — do not assume it is included.
The pass is nominative. A Conet Pass is issued per traveller and cannot be shared between multiple people travelling together. Each traveller in a group needs their own pass.
Support is available before and after travel. If you do not receive your pass by email, if activation does not work, or if you need to request a refund, Conet Pass customer support handles these cases — with specific processes covered in the dedicated guides for support, refunds and ticket recovery.
Frequently Asked Questions
It depends on the city and the package you purchase. The airport shuttle is included in some Conet Pass city packages but not in all of them. Always check the coverage details for your specific destination on the Conet Pass website before buying – especially if the airport connection is part of your travel plan.
Validity starts at first use – the first time you scan or validate the pass on any transport line. It does not start at the time of purchase.
Yes, Conet Pass can be purchased at any time – before departure or after arrival. The advantage of buying in advance is that the pass is ready in your email before you land, including for the airport connection if it is covered by your city package.
Night bus coverage depends on the city. In cities where the urban transport authority operates night services, these are typically included in the pass.
Check your spam folder first. If the pass is not there, Conet Pass support can resend it or assist with recovery. The dedicated guide on ticket recovery covers this process step by step.
