Italy’s four most visited cities each have their own public transport network, their own ticketing rules and their own way of getting you from A to B. For most tourists, the fastest and most economical solution is a multi-day transport pass bought before arrival. This guide compares the best options available in Rome, Milan, Venice and Naples, with a focus on what each pass includes and how it works.
All four cities are covered by Conet Pass, a digital transport pass you purchase online. Once your order is placed, you receive your order confirmation by email, this confirms your purchase but is not yet your travel ticket. Your actual tickets, or QR codes depending on the city, become available for download from your personal account area starting from your arrival date. Always check the instructions included in your confirmation email for your city before you travel.
A note on validation: in Italy, every public transport ticket – including digital passes – must be validated before boarding or at the start of each journey, depending on the city. This applies across all networks covered in this guide.
1. Rome — best for first-time visitors to Italy
Rome’s public transport network covers the entire city with metro lines, buses, trams and city trains. For tourists, the metro is the fastest way to reach major sites: the Colosseum, the Vatican and Termini station are all well connected.
The Conet Pass Rome is available for 1, 2, 3, 5 and 7 days. Every package includes a one-way airport shuttle to or from Fiumicino Airport as a standard component, not an optional add-on. The shuttle ticket is open-date and can be used independently of the transport pass validity, so you can use it before your pass begins or after it ends. Bike sharing via Uber Lime and a taxi credit are also included in every package. Children up to 10 travel free.
Why it works for tourists: Rome is large and its major attractions are spread across the city. A multi-day pass removes the need to buy individual tickets at every stop, which saves both money and time. The included Fiumicino shuttle means you can manage your entire trip – airport transfer and city transport – with a single purchase.
2. Milan — best for a city with multiple transport modes
Milan has one of the most extensive urban transport networks in Italy: 5 metro lines, 17 tram routes and over 130 bus lines. The network runs from approximately 5:30 a.m. to 12:30 a.m., with extended hours on weekends.
The Conet Pass Milan covers all urban metro, tram and bus services and is available for 1, 2, 3, 4, 5 and 7 days. Every package includes bike sharing via Uber Lime and a taxi credit. Airport shuttle options for Malpensa, Orio al Serio and Linate are available as add-ons. Children up to 14 travel free.
Milan’s pass uses a calendar day structure for durations of 3 days and above, while 1-day and 2-day passes count in hours from first use.
Why it works for tourists: Milan’s network covers an extensive area of the city. For anyone making multiple journeys in a day, which is easy in a city this size, an unlimited pass quickly becomes more convenient than buying individual tickets.
3. Venice — best for a city where water buses are the only option
Venice works differently from every other city in Italy. There are no roads for wheeled transport in the historic center, the public transport network runs on water. Vaporettos (waterbuses) connect the main island, the lagoon islands and the mainland areas of Mestre and Marghera.
The Conet Pass Venice gives unlimited access to all ACTV services – vaporetto, mainland buses and the T1 tram line connecting Mestre Centro to Piazzale Roma – and is available as a one-way ticket (75 minutes) or for 1, 2, 3 and 7 days. Every day pass includes a one-way airport shuttle to or from Venice Marco Polo Airport via ATVO Airport Express, plus a Wetaxi taxi credit. Not included: private water taxis, gondolas, the Alilaguna airport boat service, and Trenitalia or Italo trains. Children aged 5 and under travel free.
Validation is required at the start of each journey. Skipping validation is treated as travelling without a valid ticket, even if you hold a paid pass.
One important detail for island excursions: the 75-minute one-way ticket is not sufficient to reach Burano and return — a day pass is required. The airport shuttle ticket is also fixed-date in Venice, unlike the open-date shuttles in Rome and Naples, so it must be used on the date selected at purchase.
Why it works for tourists: The vaporetto is the only way to move around the historic centre, and a multi-day pass removes the need to buy individual tickets for every journey. For anyone spending a full day moving between the station, Rialto, San Marco and the lagoon islands, the pass is the clear choice.
4. Naples — best for a compact network with strong tourist value
Naples has a well-connected urban network covering the city centre and key tourist areas: 2 metro lines, 3 funicular lines, trams and buses. The network runs from approximately 6:00 a.m. to 11:00 p.m. daily.
The Conet Pass Naples is available as a 2-trip option and for 1, 2 and 3 consecutive calendar days. Every day pass includes a one-way airport shuttle to or from Naples Capodichino Airport, bike sharing via Uber Lime and a taxi credit. A combo option adds entry to the archaeological site of Pompeii, and a separate combo adds a skip-the-line ticket for Naples Underground. Children aged 5 and under travel free.
Why it works for tourists: Naples is a compact city but covers a lot of ground across its hills, waterfront and historic centre. The funicular lines alone — connecting the lower city to the Vomero neighbourhood — are used multiple times a day by most visitors. The included airport shuttle and the Pompeii combo option make the Naples pass one of the strongest value propositions of any Italian city.
Why buy through Conet Pass
Across all four cities, Conet Pass offers the same purchasing experience: buy online before your trip, receive your order confirmation by email, then download your tickets from your personal account area from your arrival date onwards. There are no queues at ticket offices and no risk of arriving in a new city without a valid ticket.
Additional benefits that come with every pass include bike sharing access via Uber Lime or similar providers, a taxi credit, and partner offers such as restaurant discounts via TheFork, attraction discounts via Tiqets, and luggage storage discounts via Stow Your Bags, depending on the city.
If your tickets do not arrive by email, check your spam or junk folder first; if they’re still missing, the Ticket Recovery tool lets you retrieve them using the email address and name provided at purchase. The same tool lets you change your selected travel date. Support is available through chat or the dedicated form.
One important note for all cities: enter your correct arrival date at the time of purchase. Tickets can only be downloaded from that date onwards, so the date must match your actual travel plans.
Quick comparison
| City | Network | Pass duration | Airport shuttle | Validation | Children free |
|---|---|---|---|---|---|
| Rome | Metro, bus, tram | 1–7 days | Included (Fiumicino, open date) | Required before boarding | Under 10 |
| Milan | Metro, tram, bus | 1–7 days | Add-on available | Required before boarding | Under 14 |
| Venice | Vaporetto, bus, tram | One-way, 1–7 days | Included (Marco Polo, fixed date) | Required at the start of each journey | Under 6 |
| Naples | Metro, bus, tram, funicular | 1–3 days | Included (Capodichino) | Required before boarding | Under 6 |
Frequently asked questions
In Rome, Venice and Naples, the airport shuttle is included as standard in all day passes. In Milan, it is an optional add-on. Note that in Venice the shuttle is a fixed-date ticket, while in Rome and Naples it is open-date.
Yes. Even with a digital pass, validation before boarding is required everywhere in Italy. Always check the instructions included in your confirmation email for the exact process in your city.
No. Each Conet Pass is city-specific. If you are visiting both Rome and Milan, you purchase a separate pass for each city.
Yes. All vaporetto lines to Murano and Burano are operated by ACTV and are included in all day passes. The one-way 75-minute ticket is not sufficient for a round trip to Burano — a day pass is required.
Check your spam folder first if tickets haven’t arrived, then use the Ticket Recovery tool at yourconet.com/ticket-recovery.html. For all other issues, visit conetpass.com/assistance-refund
or consult the full FAQ.
